If you have any questions about your business with RCAP® Leasing, please refer to our Frequently Asked Questions below or contact our Customer Service team, who will be happy to assist you.
Please contact one of our dedicated Customer Service Specialists by Email: email@example.com
In order to complete your request, please confirm what type of address you would like to change.
Please also fill in the details below
To ensure payment is withdrawn from your new account, please send us a void cheque from your new account, with your lease contract number(s).
Please email our Customer Service department at firstname.lastname@example.org. You may also fax a scanned copy of the void cheque to (1-800-436-0884). Please note we will require 5 business days prior to your next payment date to ensure the pre-authorized debit is re-routed before your next payment due date.
Your buyout is based on the number of payments remaining on your lease contract, plus the buyout option listed on your lease contract plus any applicable fees as per the Terms and Conditions of your lease contract.
For the exact amount, please contact Customer Service at email@example.com.
You have three (3) options at the end of your lease:Purchase the equipment at its current fair market value or your stated purchase option;
Pre-Authorized Debit (PAD) is preferred. Direct Deposit option is also available. Payments can also be made by cheque payable to RCAP Leasing Inc.
Please note; Pre-Authorized Debits may be a condition of your credit approval, in which case this would be the only acceptable payment method.
Lease payments are subject to both Provincial Sales Tax (PST), and Goods and Services Tax (GST) or Harmonized Sales Tax (HST).
In the event that you or your business is tax exempt, please provide RCAP Leasing with the appropriate documentation, and we will adjust your lease payment accordingly.
In most cases, your payment has increased because we have added an asset protection fee to your lease contract.
This fee is automatically added to your lease payment if we have not received confirmation that you have insurance coverage for the equipment through another insurance provider. Please contact Customer Service at firstname.lastname@example.org with your insurance document.
A charge to your account prior to your lease start date may be one or both of the following:
Last Payment on Deposit: Typically equal to one payment, retained at the start of your lease. It may be credited towards your purchase option, or reimbursed when your lease is terminated.
Call our Helpline 8:30am - 5pm ET: 1-800-263-5137Contact Customer Service